WeNotely Terms of Service

Effective Date: November 5, 2025

Last Updated: November 10, 2025

Acceptance of Terms

Welcome to WeNotely!

These Terms of Service (the "Terms") constitute a legal agreement between you (the "User" or "you") and the WeNotely Development Team ("we," "us," or "our").

About the Service Provider

Important Disclosure:

WeNotely is developed and operated by an independent individual developer, not a corporate entity.

This means:

Our resources and capabilities are limited
Our compensation capacity is limited
We strongly recommend not using this application for critical business scenarios or professional purposes requiring extremely high reliability
Please regularly back up important data and do not use this application as your sole data storage method

Our Commitment:

We strive to provide stable and reliable service
We continuously improve and optimize the product
We take user feedback and privacy protection seriously

Acceptance of Terms

By any of the following actions, you agree to these Terms:

Downloading, installing, or using the WeNotely application
Creating a WeNotely account
Accessing or using our services

If you do not agree to these Terms, please do not use the Service.

Service Description

WeNotely is a macOS meeting recording and AI-powered note-taking application that provides the following core features:

Core Features

Microphone audio recording

Local AI transcription

Support for Chinese, English, and multiple other languages
Completely offline processing for privacy protection

Intelligent summaries based on third-party AI large language models

Extract meeting highlights and action items
Support for multiple summary styles

Multi-format export (PDF, Word, Markdown)

Service Availability

We strive to provide high availability service
May be temporarily interrupted due to maintenance, upgrades, or force majeure
Local features (recording, transcription) are not affected by network issues
We are not liable for any losses caused by service interruptions

Account Registration and Security

Registration Requirements

You must be at least 13 years old to use this Service
Provide truthful, accurate, and complete registration information
One email address can only register one account

Age Verification:

You must confirm you are at least 13 years old when registering
If we discover you are under 13, we will immediately terminate your account and delete related data
If you are a minor (13-18 years old), we recommend using this service under parental or guardian supervision

Account Security

Your Responsibilities:

Protect the security of your account password
Do not share your account with others
Immediately notify us of any unauthorized use

Our Responsibilities:

Use industry-standard encryption to store passwords
Monitor abnormal login activities

Device Usage Restrictions

Important Restriction - Please Read Carefully:

To ensure service quality, prevent abuse, and protect the rights of all users:

Single Device Usage: Each account may only be logged in and used on 1 device at a time
Multi-Device Installation: While you may install WeNotely on multiple Mac devices, you can only remain logged in on one device at a time
Automatic Logout: When you log in on a new device, other devices will be automatically logged out

Strictly Prohibited:

❌ Account Sharing: Sharing your account credentials with others
❌ Multi-User Access: Assigning one account for use by multiple people
❌ Malicious Multi-Device: Bypassing single-device restrictions through technical means
❌ Commercial Resale: Selling or transferring account access rights to others

Monitoring and Penalties:

We continuously monitor account usage, including but not limited to:

Number and frequency of login devices
Device switching patterns
IP address and geographic location anomalies
Usage time and behavior patterns

If violations are detected, we reserve the right to:

Immediately Suspend Account: Without prior notice
Terminate Service: Permanently close the account
Deny Refunds: No refund for fees already paid
Pursue Legal Action: Reserve the right to pursue legal liability

Appeal Process:

If you believe your account was misjudged, you may appeal within 7 days of receiving the notice by emailing [email protected] with supporting evidence.

Account Termination

We reserve the right to suspend or terminate your account in the following circumstances:

Violation of these Terms of Service
Engaging in fraudulent or illegal activities
Long-term inactivity (over 2 years)
Abuse of services or affecting other users

Subscriptions and Payments

Subscription Plans

WeNotely offers the following subscription options:

Free Plan

5 AI Smart Summaries (lifetime per account)
Unlimited recording and transcription
No credit card required

Counting Rules:

Each successfully generated AI summary counts as 1 use
Failed or canceled requests do not count
Once you use all 5 summaries, you need to upgrade to Pro subscription to continue using AI summary features

Pro Subscription

Monthly and annual options (see in-app pricing for details)
Unlimited AI Smart Summaries (subject to Fair Use Policy)
Priority customer support
Early access to future new features

Fair Use Policy:

"Unlimited" refers to normal, reasonable personal or commercial use
We reserve the right to limit abnormally high-frequency usage (e.g., more than 100 times per day)
If abuse is detected, we will notify you in advance and may suspend service
Normal usage is not affected

Payment and Billing

Payment Method: Processed through Apple App Store
Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
Price Adjustments: We reserve the right to adjust prices and will notify you in advance according to Apple App Store rules
Taxes: Prices may not include taxes, depending on your region

Refund Policy

Refund Request: Apply for refund through Apple App Store
Refund Review: Determined by Apple according to their refund policy
After Refund:

Account will be downgraded to free plan
You can still access all historical data (recordings, transcriptions, AI summaries)
But cannot generate new AI summaries (unless free quota remains)

Note: Consumed AI quota cannot be recovered

How to Request a Refund:

Visit reportaproblem.apple.com
Sign in with your Apple ID
Select WeNotely subscription
Choose a refund reason and submit

Cancel Subscription

On iPhone/iPad: Settings > [Your Name] > Subscriptions > WeNotely
On Mac: App Store > Account > View Information > Subscriptions
After cancellation, you can continue using the service until the end of the current period

License and Restrictions

Granted License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

Install and use WeNotely on Mac devices you own or control
Use for personal or commercial purposes (in compliance with these Terms)

Multi-Device Usage:

You can install WeNotely on multiple Mac devices using the same Apple ID
Pro subscription is tied to your Apple ID and can be used on all devices
Family Sharing is not supported

Usage Restrictions

You may not:

Reverse Engineering

Decompile, disassemble, or reverse engineer the application
Attempt to extract source code or algorithms

Modification and Derivatives

Modify, adapt, or create derivative works
Remove or modify copyright notices

Redistribution

Rent, lease, lend, sell, or sublicense the application
Distribute on unauthorized app stores

Service Abuse

Use automated tools (bots, scripts) to abuse APIs
Request frequency beyond reasonable use
Interfere with or disrupt normal service operation

Illegal Use

Use for any illegal purpose or in violation of laws and regulations
Infringe on others' intellectual property or privacy rights
Distribute malware or harmful content

Unauthorized Recording and Copyright Infringement

Strictly Prohibited Activities:

❌ Illegal Recording: Recording conversations without explicit consent from all participants (in regions requiring consent)
❌ Copyright Infringement: Recording copyrighted content (such as concerts, speeches, movies, training courses, etc.)
❌ Commercial Espionage: Recording trade secrets, competitor meetings, etc.
❌ Privacy Invasion: Recording others' private conversations or sensitive information

Your Legal Responsibilities:

⚠️ You Must Comply: With recording laws, privacy laws, and copyright laws in your region
⚠️ You Must Obtain: All necessary consents, authorizations, or licenses
⚠️ You Must Bear: All legal consequences resulting from illegal recording, including but not limited to:

Criminal liability (illegal recording may result in imprisonment in some regions)
Civil damages (victims may sue you for compensation)
Administrative penalties (regulatory authorities may impose fines)
Evidence inadmissibility (illegal recordings may not be admissible as evidence)

Recording Laws by Region (Examples):

🇺🇸 United States:

Some states (e.g., California, Florida, Pennsylvania) require all-party consent
Other states only require one-party consent
Illegal recording may result in up to 5 years imprisonment and fines

🇨🇳 China:

Recommended to inform all participants before recording
Illegal wiretapping may result in up to 3 years imprisonment
Privacy violations may result in civil damages

🇪🇺 European Union:

GDPR requires explicit consent
GDPR violations may result in substantial fines
Some countries (e.g., Germany) have strict recording restrictions

🇬🇧 United Kingdom:

Generally requires consent from all participants
Illegal recording may violate the Investigatory Powers Act

🇦🇺 Australia:

Laws vary by state, most require one-party consent
Some states (e.g., Queensland) require all-party consent

Developer Disclaimer:

We Explicitly State:

✅ Tool Provider Only: WeNotely only provides recording technology tools and is not responsible for how you use them
✅ No Content Monitoring: We do not monitor, review, or control your recording content
✅ No Joint Liability: We bear no joint liability for your illegal recording activities
✅ No Legal Advice: These Terms do not constitute legal advice; please consult a professional attorney

If You Use This Application Illegally:

We will immediately terminate your account
We will cooperate with law enforcement investigations
We reserve the right to pursue legal action against you
We may disclose your information to victims (if required by law)

Strong Recommendations:

📋 Clearly inform all participants before recording
📋 Obtain written or verbal consent (and record the consent process)
📋 Understand and comply with local laws
📋 Consult a professional attorney (if in doubt)
📋 Do not record anything you are unsure is legal

User Content and Ownership

Your Content

"User Content" refers to all content you create, upload, or store through the Service, including:

Meeting recordings
Transcription text
AI summaries
Notes and tags

Ownership

You Retain Ownership: You own all rights to your User Content
We Do Not Claim Rights: We do not claim ownership of your User Content

License Granted to Us

To provide the Service, you grant us the following license:

Storage and Processing: Store, process, and transmit your User Content
AI Processing: Use third-party AI service providers to process your transcription text to generate summaries
Technical Operations: Perform necessary technical operations (such as format conversion, compression)

Important: This license is solely for providing the Service; we will not use your content for other purposes.

Content Responsibility

You Are Responsible: You are fully responsible for your User Content
Legality: Ensure your content does not violate laws or infringe on others' rights
Backup: We recommend regularly backing up important content

Intellectual Property

Our Rights

The WeNotely application and all its content, features, and characteristics (including but not limited to):

Software code and architecture
User interface design
Trademarks, logos, and brand elements
Documentation and tutorials

Are the proprietary property of the WeNotely Development Team or its licensors, protected by copyright, trademark, and other intellectual property laws.

Trademarks

"WeNotely" and related logos are our trademarks. You may not use these trademarks without written permission.

Feedback

If you provide us with feedback, suggestions, or ideas:

You grant us a free, perpetual, irrevocable, worldwide license to use
We can use your feedback to improve products and services
We have no obligation to pay you or incur other obligations

Privacy and Data Protection

Your privacy is crucial to us. Please read our Privacy Policy to learn about:

How we collect and use your information
Data storage and security measures
Your privacy rights

Key Commitments:

🔒 Recordings and transcriptions are processed entirely locally
🔐 All data is encrypted in storage
🚫 We do not sell your data

Disclaimers

Service Provided "As Is"

WeNotely is provided on an "AS IS" and "AS AVAILABLE" basis, without any express or implied warranties, including but not limited to:

Merchantability: Fitness for a particular purpose
Accuracy: Accuracy of transcription and AI summaries
Reliability: Continuous availability of the Service
Error-Free: Software free of bugs or errors

AI-Generated Content Disclaimer

Important Warning - Please Read Carefully:

The AI Smart Summary feature uses third-party AI large language models to generate content. You must understand and accept the following limitations:

1. No Guarantee of Accuracy

⚠️ May Contain Errors: AI summaries may contain errors, omissions, misleading information, or inaccurate content
⚠️ May "Hallucinate": AI may fabricate non-existent information, facts, or details
⚠️ May Misunderstand Context: AI may fail to correctly understand complex contexts, sarcasm, metaphors, or technical terminology
⚠️ May Be Biased: AI may be influenced by training data biases, producing unfair or inaccurate content

2. Not Suitable for Critical Decisions

Strictly Prohibited from Using AI Summaries in the Following Scenarios:

❌ Legal Documents: Contracts, agreements, legal opinions, litigation materials, etc.
❌ Medical Records: Diagnoses, prescriptions, treatment plans, medical records, etc.
❌ Financial Decisions: Investment advice, financial reports, audit materials, etc.
❌ Academic Research: Papers, research reports, academic citations, etc.
❌ Safety-Critical: Decisions involving personal safety or public safety
❌ Official Records: Government documents, official meeting minutes, etc.

If you use AI summaries in the above scenarios, you assume all risks and responsibilities.

3. Manual Review Required

✅ Strongly Recommended: Manually review all important content
✅ Verify Against Original: Compare AI summaries with original recordings and transcriptions
✅ Professional Review: Have professionals review professional content
✅ Don't Blindly Trust: Do not treat AI summaries as "official records" or "accurate records"

4. We Are Not Liable

Explicit Disclaimer:

We make no warranties regarding the accuracy, completeness, reliability, or suitability of AI summaries
We are not liable for any losses, damages, or consequences resulting from reliance on AI summaries, including but not limited to:

Decision-making errors due to incorrect information
Losses due to omission of important information
Legal disputes due to misleading content
Business losses due to inaccurate summaries
Any direct, indirect, incidental, special, or consequential damages

Your Responsibilities:

You are fully responsible for how you use AI summaries
You must not use AI summaries for any illegal purposes
You must not claim AI summaries are "official records" or "completely accurate"
You should inform others of the limitations of AI summaries

5. Transcription Accuracy

Speech transcription may also not be completely accurate:

May be affected by accents, speech rate, background noise
May fail to correctly recognize technical terms, names, place names
May confuse speakers in multi-person conversations
Manual review of important content is recommended

Third-Party Services

We rely on third-party services (Supabase, third-party AI service providers, RevenueCat)
Interruptions to these services may affect our Service
We are not responsible for the actions of third-party services

Limitation of Liability

Limitation of Damages

Important Statement - Please Read Carefully:

As an independent individual developer, our compensation capacity is limited. To the maximum extent permitted by law:

1. Disclaimer of Indirect Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

💰 Economic Losses: Loss of profits, revenue, business opportunities
📊 Data Losses: Data loss, data corruption, data breaches
⏸️ Business Interruption: Service interruptions, work delays, project failures
📉 Reputational Damage: Loss of goodwill, brand damage, customer loss
📝 Content Loss: Lost recordings, transcription errors, inaccurate AI summaries
⚖️ Legal Consequences: Lawsuits, fines, criminal liability due to illegal recording
🔒 Security Incidents: Data breaches, account theft, privacy violations

We are not liable even if we have been advised of the possibility of such damages.

2. Liability Cap

To the maximum extent permitted by law, our total liability to you (whether based on contract, tort, negligence, or other legal theory) shall not exceed the following amount (whichever is greater):

Total fees you paid to us in the past 12 months
$100 USD (or equivalent in local currency)

This means:

If you use the free plan, our maximum liability is $100
If you paid $50/year, our maximum liability is $100
If you paid $200/year, our maximum liability is $200

3. Our Limited Compensation Capacity

Important Disclosure:

⚠️ Individual Developer: We are an independent individual developer, not a corporate entity
⚠️ No Commercial Insurance: We do not have commercial liability insurance or Errors & Omissions (E&O) Insurance
⚠️ Limited Resources: Our financial resources and compensation capacity are very limited
⚠️ No Guarantee of Payment: Even within the liability cap, we may not be able to actually pay compensation

Therefore:

Do not use this application for critical business scenarios
Do not rely on this application as your sole data storage or recording method
Regularly back up important data
Purchase appropriate commercial insurance (if using for business purposes)

4. Exceptions

The following are not subject to the above liability limitations:

Intentional Misconduct: Our intentional fraud, malicious conduct, or gross negligence
Mandatory Legal Liability: Liabilities that applicable law does not permit to be limited or excluded
Personal Injury or Death: Personal injury or death caused by our negligence
Intellectual Property Infringement: Our infringement of your intellectual property (as required by applicable law)

Note:

In some jurisdictions (such as the EU, California), the above liability limitations may be partially or wholly invalid
If any liability limitation is deemed invalid, other limitations remain in effect
We reserve the right to limit liability to the maximum extent permitted by law

5. Your Risk Management Responsibilities

We strongly recommend you take the following measures:

✅ Regular Backups: Regularly export and back up all important data
✅ Multiple Recordings: For critical meetings, use multiple recording devices and methods
✅ Manual Review: Manually review and verify important content
✅ Purchase Insurance: If using for business purposes, purchase appropriate commercial insurance
✅ Legal Consultation: For legal, medical, and other professional scenarios, consult professionals
✅ Test and Verify: Thoroughly test the application's functionality and reliability before formal use

Unsuitable Scenarios:

This application is not suitable for the following scenarios requiring extremely high reliability:

❌ Legal proceedings, arbitration, mediation
❌ Medical diagnosis, treatment, surgical records
❌ Financial audits, tax filings
❌ Government official meetings, public hearings
❌ Academic research, thesis defenses
❌ Safety-critical systems (aviation, medical devices, etc.)
❌ Any scenario where failure could result in significant losses

If you use this application in the above scenarios, you assume all risks.

Service Changes and Termination

Our Rights

We reserve the following rights:

Modify Service

Add, modify, or remove features
Change any aspect of the Service
Provide advance notice for significant changes

Suspend Service

Temporarily interrupt service due to maintenance, upgrades, or emergencies
Provide advance notice when possible

Terminate Service

Permanently cease providing the Service
Provide at least 90 days' notice
Provide at least 30 days for data export

Your Rights

Cancel Subscription: Cancel subscription at any time
Export Data: Export your data before service termination

Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the People's Republic of China.

Mandatory Arbitration and Class Action Waiver

Important Provision - Please Read Carefully:

These Terms contain a mandatory arbitration provision and class action waiver that will affect how you resolve disputes.

1. Mandatory Arbitration

Except for the exceptions listed below, all disputes arising from these Terms or the Service must be resolved through binding arbitration:

Arbitration Rules:

Arbitration Institution: China International Economic and Trade Arbitration Commission (CIETAC)
Arbitration Location: Mainland China
Arbitration Language: Chinese
Number of Arbitrators: 1 arbitrator (dispute amount < ¥100,000) or 3 arbitrators (dispute amount ≥ ¥100,000)
Arbitration Award: Final and binding on both parties

Arbitration Costs:

Small Claims (claim < ¥10,000 or $1,500): We will bear all arbitration costs
Medium Claims (¥10,000 - ¥100,000): Each party bears 50% of arbitration costs
Large Claims (> ¥100,000): Determined by the arbitration institution according to rules, typically borne by the losing party

Exceptions (may proceed without arbitration):

Small Claims Court: If your claim amount is below ¥10,000 ($1,500), you may choose to sue in small claims court
Intellectual Property: Disputes involving intellectual property infringement may be brought to court
Emergency Relief: Situations requiring urgent injunctions or temporary relief

2. Class Action Waiver

You agree to waive your right to participate in class actions:

❌ No Class Actions: You may not participate as a plaintiff or member in class action lawsuits against us
❌ No Class Arbitration: Arbitration must be conducted on an individual basis and may not be consolidated with other users
❌ No Representative Actions: You may not bring claims on behalf of other users or as a representative of other users
✅ Individual Claims: All disputes must be brought on an individual basis

Why This Provision Exists:

Class action costs are extremely high and could bankrupt an independent developer
This enables us to continue providing free or low-cost services
You can still assert all your rights on an individual basis

3. Opt-Out of Arbitration Provision

You have the right to opt out:

If you do not agree to the mandatory arbitration and class action waiver provisions, you may opt out within the following timeframe:

Timeframe: Within 30 days of accepting these Terms
Method: Send an email to [email protected]
Email Subject: "Opt-Out of Arbitration Provision"
Email Content: Include your name, email address, and a clear opt-out statement

Consequences of Opting Out:

You may resolve disputes through litigation
However, you still cannot participate in class actions (unless local law prohibits this restriction)
All other parts of these Terms remain in effect

Note: If you opt out, we may also choose to terminate your account.

Dispute Resolution Process (If You Have Not Opted Out of Arbitration)

Friendly Negotiation (Required):

Before initiating arbitration, you must first attempt to resolve through friendly negotiation
Send written notice to [email protected] describing the dispute details
We will respond within 30 days and attempt to resolve

Arbitration:

If negotiation fails, submit to CIETAC arbitration
Proceed according to the arbitration rules above

Small Claims Court (Optional):

If eligible, you may choose to sue in small claims court

Jurisdiction (If You Opt Out of Arbitration or Exception Cases)

For litigation, both parties agree to submit to the exclusive jurisdiction of courts with jurisdiction in Mainland China.

Note:

For EU users, this jurisdiction clause may be subject to EU law limitations
For California users, this jurisdiction clause may be subject to California law limitations
If local law does not permit this jurisdiction clause, local law shall apply

Miscellaneous

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service, superseding all prior agreements.

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in effect.

Waiver

Our failure to exercise or delay in exercising any right does not constitute a waiver of that right.

Assignment

You May Not Assign: You may not assign this agreement without our written consent
We May Assign: We may assign this agreement to affiliates or successors

Notices

Notices to You: Sent via email or in-app notifications
Notices to Us: Send to [email protected]

Language

These Terms are provided in Chinese and English. In case of conflict, the Chinese version shall prevail.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

WeNotely Development Team

For the Chinese version of these Terms of Service, please see 中文版本